Swanit Infotech (“we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information when you visit [Website URL], contact us or use our services.
1. Information We Collect
Depending on your interaction with us and the website features enabled, we may collect:
– Your name, email address, telephone number, business details and information you provide in an enquiry.
– Project materials, authorised business-account access and campaign information needed to deliver requested services.
– Billing details and transaction records where payments are involved.
– Technical information such as IP address, browser type, device details and website activity through server logs or enabled tracking tools.
Please do not send passwords, banking credentials or unnecessary sensitive information through general enquiry forms.
2. How We Use Information
We use information to respond to enquiries, prepare quotations, deliver services, provide support, maintain billing records and protect our systems. Where enabled and lawfully permitted, we also use it to understand website performance or conduct agreed advertising campaigns.
Information processed for a client will be used for that client’s authorised purposes. We will not reuse client customer lists for another client’s campaigns or our own marketing without a separate lawful basis and any required permission.
3. Consent and Marketing Choices
Where consent is required, we obtain it before the relevant processing. Visiting our website does not, by itself, provide blanket consent for optional marketing or advertising tracking.
You may decline optional information requests, unsubscribe from promotional messages or withdraw consent by contacting us. Withdrawing consent may affect services that require the relevant information; necessary service communications may continue.
4. Cookies and Tracking Tools
Cookies and similar tools may support website functionality, analytics or advertising where those features are enabled. We will obtain consent for optional tracking where required and provide available controls. Browser settings can also help manage cookies.
Tools actually used: [List enabled cookies, analytics tools or advertising pixels, their purposes, retention periods and available controls. If none are used, replace this section with an accurate statement.]
5. Advertising and Customer-List Data
If we use Meta Pixel, Conversions API, customer-list Custom Audiences or similar tools, we will do so only with the necessary rights, permissions and lawful basis.
We will not use unlawfully obtained or unauthorised contact lists. We will honour applicable advertising opt-outs and remove relevant data from active customer-list audiences where required.
6. Sharing and International Processing
We do not sell personal information. We may share information as necessary with authorised service providers, such as hosting, communications, analytics, advertising or payment providers where used. Information may also be disclosed when lawfully required or necessary to protect legal rights.
Providers may process information outside India. Where this occurs, we will follow applicable transfer requirements and use the safeguards required by law.
7. Retention and Security
We retain information only for as long as necessary for the stated purposes, ongoing services and applicable legal or accounting obligations. Information no longer needed will be deleted or anonymised, subject to lawful retention requirements.
We use reasonable administrative, technical and organisational safeguards. No system can guarantee absolute security. We will provide notifications of relevant security incidents where required by applicable law.
8. Your Requests and Complaints
Subject to applicable law, you may request access to, correction or deletion of your personal information, withdraw consent or raise a privacy complaint. We may reasonably verify your identity before acting and will respond within applicable time limits.
Some information may need to be retained for legal obligations or unresolved transactions.
Privacy / Grievance Contact: Nitesh Tiwari Properiter
Email: info@swanitinfotech.com
Phone: 9179776644
Address: 218 MIG Vijay Nagar Dewas
9. Children and External Websites
Our website is intended for business enquiries. We do not knowingly collect children’s personal information through the website without any required parental or guardian consent. Please contact us if you believe such information has been submitted.
External websites and platforms have their own privacy policies, which you should review before providing information to them.
10. Policy Updates
We may update this policy as our services or applicable requirements change. The revised date will appear above. Where required, we will notify you of material changes and obtain fresh consent for new processing purposes.